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Glossary
The contact center glossary defines the most common vocabulary, measurements, metrics, and phrases related to call center software and the field of customer experience.
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Multichannel
– defined as fusion of both virtual and physical channels.
Live
Products
Contact Center
Client Management Solution
Ticketing
Virtual Front Desk
Service Desk
Industries
Banking
Insurance
Healthcare
Utilities
Retail
Hospitality
Lottery & Gaming
Features
Solutions
Debt Collection
Omnichannel Customer Support
Customer Complaint Processing Solution
Inbound and Outbound Call Management
Ticketing Solution
Blog
Resources
Blog
Glossary
FAQ
About us
About ASEE
About Live team
Our offices
Become a partner
Contact us
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LIVE
PRODUCTS
Contact Center
Client Management Solution
Ticketing
Virtual Front Desk
Service Desk
INDUSTRIES
SOLUTIONS
Debt Collection
Omnichannel Customer Support
Customer Complaint Processing
Inbound and Outbound Call Management
Ticketing Solution
FEATURES
BLOG
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Blog
Glossary
FAQ
ABOUT US
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