It doesn’t matter if you are a small, medium or a large company, coming from financial sector, insurance, tourism, public segment, trade, car industry, pharmacy or any other industry – the interaction between your company and customers should play one of the most important roles in your organization.
With the LIVE all-in-one Customer Experience Management platform with integrated the Omni-Channel Contact Center you will benefit from operational efficiency, omni-channel interaction, improved customer experience (CX), satisfaction and loyalty, improved debt collection rate, boosted acquisition/up-selling/cross-selling.
All this can be achieved within the planned budgets by solving migration and integration tasks, and enable faster and efortless product customization, thanks to our experience and specific domain knowledge.
Text Chat
File Management
Co-Browsing
Video chat
Audio chat
Screen sharing
Video chat
Direct Messaging
Survey
Meeting request
Tokenization
Captcha
Modules
Reference list for LIVE solution includes:
- 16 banks
- 5 insurances
- 3 utility companies
- 2 card processing companies
- 2 telecoms
- 2 lotteries
10+ clients form other industries.